State Farm® Insurance Agent Jeanne White

"Jeanne White and her team at State Farm in Buford set the standard in customer service. They listen, sit down and ask what your goals and objectives are. It is NOT just about selling you a policy and collecting a commissin, they look for, locate and secure lifetime customers. Jeanne and her team could make a nice side-hustle out of teaching the competition, as well as a few other Insurance Agents I know of or have done business with, how to treat their customers!"

"This review is to acknowledge the outstanding service provided by Lucelie Peralta. After a very poor experience at another statefarm agency, i switched to Jeanne White a few months ago based on online reviews. It has turned out to be the best decision. Since switching over, i have interacted with a few individuals at the Jeanne White office, all of whom were superb. However, my main contact has been Lucelie, who has been an absolute star. She is the definition of outstanding client service with her strong focus on ensuring client needs are met with ease. Each call i have had with her is educational as i leave more informed about the services i have acquired from statefarm. She was extremely helpful with the addition of my recent new vehicle purchase for which i needed to obtain a tag same day within hours. I had meetings all day but in a couple email, she sorted out all details and shared with me the appropriate document i would need for my temporary tag. I highly recommend this office and especially Lucelie to anyone with insurance needs and looking for a superior headache free experience."

"I have been with State Farm through Jeanne White since my husband and I married 25 years ago. Now that we are separating and getting new policies, I did not consider any other insurance company. Although we have had very few claims over the years, the times that we have needed service it has been top notch! Everyone is very helpful and genuinely cares about the clients. Thank you Jeanne White and staff!"

"I recently had the pleasure of working with Shea from State Farm, and I couldn't be more satisfied with the service I received. Shea went above and beyond to assist me in switching from Progressive to State Farm, making the entire process seamless and stress-free. From the moment I reached out, Shea greeted me with a warm and friendly demeanor, instantly putting me at ease. Her patience and willingness to address all of my questions and concerns truly stood out. Not only did Shea provide thorough answers, but she also followed up with me regularly to see if I had any questions. Thanks to Shea's expertise and dedication, I was able to save approximately $130 a month on my insurance premiums—a significant difference that I greatly appreciate. Her professionalism and commitment to customer satisfaction are truly commendable, and I wouldn't hesitate to recommend her services to anyone in need of insurance assistance. In conclusion, Shea exemplifies the highest standard of service at State Farm, and I am grateful for her exceptional support throughout the entire process. Thank you, Shea, for making my insurance transition such a positive experience!"

"I had a great experience with Lucelie, my State Farm customer service rep. Her professionalism and in-depth knowledge were impressive. She answered all my questions clearly and offered tailored solutions to my insurance needs. Her exceptional service went beyond my expectations. Highly recommended!"

"I spoke with Nikki at the end of the day before my policy was to expire. She worked past closing hours to provide various options of coverage for me and my family, and took her time to answer and explain in detail all of my questions. She was extremely personable and patient with me and was supportive and encouraged me to ask questions to make sure that I felt comfortable and was informed with all the information I needed. She went the extra step to break out the details for me when we finished everything on each señorío so I could fully consider all options. She also covered various discounts that I could receive without me having to ask. She was sure to review all information with me before we hung up. She followed up with me the next day to make sure that I was covered by her or another company before my policy lapsed over the weekend. I would refer Nikki to anyone."

"Lucelie Peralta is amazing! She goes above and beyond with her clients. I was devastated and she helped me to get through all of it! She is a natural leader and has great patience. I was a corporate trainer for many years and she would have been wonderful to train! She is definitely a keeper! Merry Christmas! I do plan on calling and speaking with the owner. Lucelie is an awesome team player! Thank you for everything!"

"We’ve had renters insurance with State Farm, and this year when it was time to renew it or look elsewhere they lowered it with out me asking, ásame policy at a lower rate. So I called them about car insurance and Nikki answered the phone she was very knowledgeable and very customer service oriented. She worked hard to get be the best rates she could find. I asked Nikki to call me back to finalize everything needed and she was very puntual on the whole process. Nikki made the whole interaction a very pleasant one"